Energy People Federal Credit Union               

Privacy/Disclosures

Privacy Policy Disclosure

As you expect from Energy People Federal Credit Union, we maintain strong security controls to ensure that your personal information contained in our files and computers is protected. Where appropriate, we use security-coding techniques to protect against unauthorized access to personal records, to ensure the accuracy and integrity of communications and transactions, and to keep information we have about you confidential wherever possible.

We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy disclosure. It describes our credit union's privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes non public information from us as we conduct the business of the credit union.

We will only obtain personal information about you in accordance with applicable laws, in response to your specific requests for services from us and other such legitimate business purposes. This information helps us verify your identity, mange our relationship with you and develop products and services that meet your needs.

You always have the opportunity to review the information we have on file about you and make necessary changes to ensure that our records are complete and accurate.

We exchange member information in response to lawful requests issued by a court, government agency, or regulatory authority or as permitted by law in order to administer or enforce the terms of your account(s) and/or agreements(s) with us. We also share information about you with various consumer credit reporting agencies.

Information we collect about you

We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications and other forms such as your name, address, social security number, assets and income.

Information about your transactions with us, such as your account balance, payment history, parties to transactions.

Information we receive from a credit reporting agency such as your credit worthiness and credit history.

• Information obtained when verifying the information you provide on an application or other forms. This may be obtained from your current or past employers or from other institutions where you conduct financial transactions.

We may disclose and reserve the right to disclose all of the information that we collect, as described above, as permitted by law.

Parties who receive information from us:

We may disclose non public personal information about you to the following types of third parties:

• Financial service providers, such as insurance companies, mortgage bankers.

• Non-financial companies, such as consumer reporting agencies, financial statement publishers, and government agencies, etc.

We restrict access to non public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non public personal information.

For precautions which you may take to protect your personal information and account:

• Review your monthly account statements thoroughly and report any suspicious activity to us immediately.

• Do not response to e-mails requesting account numbers, passwords or PIN's. Call the institution to verify the legitimacy of the e-mail.

• Memorize PIN's and refrain from writing PIN's, Social security numbers, debit or credit card numbers where they could be found.

• Shred documents containing any sensitive information before discarding, e.g. bank statements.

• Confirm that an Internet site is secure by checking that the URL (Web address) begins with "https".

• Review your credit report at least once every year to make sure all information is up to date.


Truth-In-Savings Disclosure

Share Savings Account

Rate Information:
The dividend rate and annual percentage yield may change every month. We may change the dividend rate for your account as determined by the credit union's board of directors.

Compound and Crediting:
Dividends will be compounded on a daily basis. Dividends will be credited to your account every month.

Dividend Period:
For this account type, the dividend period is monthly, for example, the beginning date of the first dividend period of the calendar year is January 1, and ending date of such dividend period is January 3l.  All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period and for the example above is January 31.

Minimum Balance Requirements:
The
minimum balance required to open this account is $25.00.  You must maintain a minimum daily balance of $100.00 in your account each day to obtain the disclosed annual percentage yieldIf you are not on payroll or have a loan, you must keep a minimum of $200.00 to keep your account open.

Daily Balance Computation Method:
Dividends are calculated by the daily balance method which applies a daily periodic rate to the balance in the account each day.

Accrual of Dividends on Non-cash Deposits:
Dividends will begin to accrue on the business day you place noncash items (for example, checks) to your account.

Effects of Closing the Account:
If you close the account prior to the regular dividend posting date, you will be paid any accrued dividends as of the date you close the account.

Share Certificate Account

Rate Information:
The dividend rate on your certificate at the time of purchase with an annual percentage yield at time of purchase will be paid this rate until maturity.

Compound Frequency:
Unless otherwise paid, dividends will be compounded every day.

Crediting Frequency:
Dividends be credited to your account monthly. Alternatively, you may choose to have dividends paid to you or other account once dividends are credited rather than credited to this account.

Minimum Balance Requirements:
The minimum balance required to open this account is $1,000.00.  You must maintain a minimum daily balance of $1,000.00 in your account each day to obtain the disclosed annual percentage yield.

Daily Balance Computation Method:
Dividends are calculated by the daily balance method which applies a daily periodic rate to the balance in the account each day.

Accrual of Dividends on Non-cash Deposits:
Dividends will begin to accrue on the business day you place noncash items (for example, checks) to your account.

Transaction Limitations:
After the account is opened, you may not make additions into the account until the maturity date stated on the account. You may make withdrawals of principal from your account before maturity. Principal withdrawn before maturity is included in the amount subject to early withdrawal penalty. You can withdraw dividends before maturity if you make arrangements with us for periodic payments of dividends in lieu of crediting the account.

Time Requirements:
In certain circumstances such as the death or incompetence of an owner of this account, the law permits, or in some cases requires, the waiver of the early withdrawal penalty. Other exceptions may also apply, for example, if this is part of an IRA or other tax-deferred savings plan.

Withdrawal of Dividends Prior to Maturity:
The annual percentage yield is based on an assumption that dividends will remain in the account until maturity. A withdrawal will reduce earnings.

Automatically Renewable Account:
This account will automatically renew at maturity. You may prevent renewal if you withdraw the funds in the account at maturity if we receive written or verbal notice from you. We can prevent renewal if we mail notice to you at least 30 calendar days before maturity. If either you or we prevent renewal, your funds will be placed in a dividend-bearing account. Each renewal term will be the same or similar as the original term, beginning on the maturity date. The dividend rate will be the same we offer on new certificate accounts on the maturity date which have the same or similar term, minimum balance, and other features as the original certificate account.

Effects of Closing the Account:
If you close the account prior to the regular dividend posting date, you will be paid any accrued dividends as of the date you close the account.

IRA Share Savings Account

Rate Information:
The dividend rate and annual percentage yield may change every month. We may change the dividend rate for your account as determined by the credit union's board of directors.

Compounding and Crediting:
Dividends will be compounded on a daily basis. Dividends will be credited to your account every month.

Dividend Period:
For this account type, the dividend period is monthly, for example, the beginning date of the first dividend period of the calendar year is January 1, and the ending date of such dividend period is January 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period and for the example above is January 31.

Minimum Balance Requirements:
No minimum balance requirements apply to this account.

Daily Balance Computation Method:
Dividends are calculated by the daily balance method which applies a daily periodic rate to the balance in the account each day.

Accrual of Dividends on Non-Cash Deposits:
Dividends will begin to accrue on the business day you place noncash items (for example, checks) to your account.

Effects of Closing the Account:
If you close the account prior to the regular dividend posting date you will be paid any accrued dividends as of the date you close the account.

Common Features

Transaction Limitation:
We reserve the right to at any time require not less than ten day notice for any withdraw over the amount of $20,000.00 in writing.

Nature of Dividends:
Dividends are paid from current income and available earnings, after required transfers to reserves at the end of a dividend period. (This disclosure further explains the dividend feature of your non-term share account(s)).

National Credit Union Share Insurance Fund:
Member accounts in this credit union are federally insured by the National Credit Union Share Insurance Fund.

Important Information About Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.  What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you.  We will obtain a copy of your driver's license or other form of identifying documents.


Home Banking Disclosure

We, the Energy People Federal Credit Union, referred to as "we" or "us," are located by mail at P.O. Box 279, Medford, New Jersey 08055; by telephone number 609-268-9222; or by e-mail ate mail@energypeoplefcu.com.  "You" refers to the Member-owner of a share account who has requested HOME BANKING SERVICES in connection with that account and any sub-account.

You Agree to the rules and regulations affecting the use of the personal identification number and HOME BANKING SERVICES provided by us for your convenience.

Personal Identification Number
The personal identification number will be your "remote banking signature," and you are responsible for maintaining its confidentiality.  The personal identification number should be memorized and not written, in order to prevent unauthorized use.

Authorized Use
You are authorized to withdraw funds from you account(s) with the use of your personal identification number.

Joint Accounts
The HOME BANKING SERVICES personal identification number is issued only to the first Member named on a share account and offers access to other accounts owned by that Member.

Business Hours
Our business hours are: Monday through Friday 9 a.m. - 8:30 p.m.; on Saturday, please leave a message and we will get back to you; and Sunday 7:30 p.m. - 8:30 p.m.

Consumer Liability For Unauthorized Home Banking Services Transactions
Tell us at ONCE if you believe your PERSONAL IDENTIFICATION NUMBER has been LOST or STOLEN.  Telephoning is the best way of keeping your possible losses down.  If you tell us within two (2) business days, you can lose no more than FIFTY DOLLARS ($50.00) if someone used your personal identification number without permission.

If you do NOT tell us within two (2) business days after you learn of the loss or theft of your personal identification number and we can prove that we could have stopped someone from using your personal identification number without your permission if you had told us, you could lose as much as FIVE HUNDRED DOLLARS ($500.00).

Also, if your statement shows transfers that you did not make, tell us at once.  If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back any money you lost if we can prove that we could have stopped someone from taking the money if you had told  us in time.  If a good reason (such as long trip or hospital stay) kept you from telling us, we will extend the time periods.  We are liable only for losses in excess of the limits stated.

Notification Procedure
If you believe that your personal identification number has been LOST or STOLEN, or that someone has transferred or may transfer money from you account without permission, call us at 609-268-9222; write us at P.O. Box 279, Medford, NJ 08055; or e-mail us at mail@energypeoplefcu.com

Types of Transactions Available
You may use your personal identification number with HOME BANKING SERVICES to obtain account information related to any of your deposit and loan accounts regarding current balances and account history, share dividend rates, year-to-date (YTD) and prior year dividends earned, and interest paid on each account.

Transfers
You may transfer up to the balance in your account at the time of the transfer, except as limited under other agreements.  We reserve the right to refuse any transaction that would draw upon insufficient funds or lower an account below a required balance.

HOME BANKING SERVICES transactions may be made at anytime, seven (7) days a week, unless the service is unavailable due to computer back-up procedures or maintenance.

Fees and Charges
HOME BANKING SERVICES is a free service provided to any Member of the Energy People Federal Credit Union.

Conditions Under Which We Will Disclose Information to a Third Party
You agree that we may, and you hereby authorize us to, disclose information to third parties about your account(s) or the transfers you make (1) where it is necessary for completing transfers; (2) in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; (3) in order to comply with a government agency per court orders as permitted by law; (4) if you give us your written permission.

Documentation and Verification of Transfer
You will receive a monthly statement of your account activity unless no electronic transfers were made to or from your account(s) during the month, in which case you will receive a statement at least quarterly.

Error Resolution
Telephone us at 609-268-9222; write us at P.O. Box 279, Medford, NJ 08055; or e-mail us at mail@energypeoplefcu.com as soon as you can if your statement is incorrect or if additional information is needed about a transfer.  You must contact us no later than sixty (60) days after we send you the first statement on which the problem or error appeared.  Provide the following information: (1) your name and account number, (2) describe the error or the transfer you are questioning and a clear explanation of why you believe there is an error, (3) the dollar amount of the transaction.

If you tell us orally, we may require that you send your complaint or question in writing within ten (10) business days.  We will inform you of the results of our investigation within ten (10) days after we receive your complaint and will correct any error promptly.  If we need more time, we may take up to forty-five (45) days to investigate your complaint or question.  If we decide to do this, we will re-credit your account within ten (10) business days for the amount in question, so you will have the use of the money during the time it takes us to complete our investigation.  If we ask you to put your complaint or question in writing and do not receive it within ten (10) business days, we may not re-credit your account.  If we decide that there was no error, we will send you a written explanation within three (3) business days after we finish our investigation.  You may request copies of the documents used in your investigation.

Cancellation
We may cancel your HOME BANKING SERVICES privileges at any time without notice or cause.  You may cancel this Agreement at any time providing us with written notice that you wish to cancel.  Cancellation will be effective as of the date we receive the notice.  Any cancellation or termination will not affect any of your existing liability to us.

Liability
If we don not complete a transfer to or from your account in time or in the correct amount according to our agreement with you, we will be liable for your losses or damages.  However, there are some exceptions.  We will not be liable, for instance, (1) if through no fault of ours, you do not have sufficient funds in your account to complete the transfer; (2) if the HOME BANKING SERVICES system was not working properly and you knew it was not working properly when you started the transfer; (3) or if circumstances beyond our control, such as fire or flood, prevent the transfer despite reasonable precautions that we have taken.

Modification
This Agreement may be amended by us without prior notice to you when such an amendment is immediately necessary to maintain or restore the security of the system or a Member's account(s). We will notify you in writing within thirty (30) days or as otherwise required by law prior to the effective date of any other change in any term or condition of this Agreement.